Privacy Policy
Last updated: 27 August 2026
These terms apply to visitors and travelers using the Apolo Vista website. For trip-specific conditions, please also review the details shared at the time of inquiry or booking.
1. Introduction
Apolo Vista ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiries, request quotes, or book travel with us.
2. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, travel preferences, passenger details, billing information, and any messages you send through our contact or booking forms. We may also collect technical data such as IP address, browser type, device information, and pages visited when you use our website.
3. How We Use Your Information
We use your information to respond to inquiries, prepare itineraries and quotes, process bookings, communicate trip updates, improve our website and services, send relevant travel offers where permitted, prevent fraud, and comply with legal obligations.
4. Sharing of Information
We may share necessary details with hotels, airlines, transport partners, activity providers, payment processors, and other suppliers required to deliver your trip. We may also share information with service providers who help us operate this website, and when required by law. We do not sell your personal information.
5. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as needed to fulfill the purposes in this policy, manage bookings, resolve disputes, and meet legal or accounting requirements. When information is no longer needed, we delete or anonymize it where practicable.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to object to certain processing. To exercise these rights, contact us using the details on our Contact page.
8. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.
9. Third-Party Links
Our website may link to third-party sites (for example payment or supplier pages). We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the website after updates means you acknowledge the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact Apolo Vista through our Contact page.